Escrow Assistant
About the role
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate transactions. Since 1889, First American has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential.
What We Do
At First American, we value our culture and seek energetic, detail-oriented professionals who thrive on delivering exceptional customer experiences. Join First American in Everett, WA where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to our growing team.
What You’ll Do
- Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
- Communicate regularly with customers during the escrow process flow
- Interpret various agreements as they relate to escrow closings
- Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You’ll Bring
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both our internal teams and external customers
- Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
- Thrive in contributing to a team working together to deliver beyond customer expectations
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- High school diploma or equivalent, 2+ years of escrow-related experience preferred
Pay and Benefits
This position is eligible for bonus pay and/or incentives for production or other goals. The pay range for this position is $22.16 - $29.56 hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.
First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.