Escrow Assistant

About the role

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

Escrow Assistant - Anchorage, AK Start strong. Learn fast. Help make every closing count. A great closing experience doesn’t happen by accident - it takes organization, teamwork, communication, and someone who loves getting the details right. We’re looking for an Escrow Assistant to support our Anchorage escrow team and help keep real estate transactions moving smoothly from opening to closing. This is a great opportunity for someone who enjoys a fast-paced office, client interaction, problem-solving, and being part of a team that plays a key role in the real estate process.

As an Escrow Assistant, you’ll be at the center of the closing process and gain valuable hands-on experience in the title and escrow industry. You’ll work alongside experienced escrow professionals, support meaningful real estate transactions, and build skills that can grow into a long-term career. Bring your organization, energy, and service mindset - and help Anchorage close with confidence. This position is eligible for bonus pay and/or incentives for production or other goals.

Responsibilities

• Open and maintain escrow files
• Assist with document preparation and file organization
• Communicate with buyers, sellers, agents, lenders, and internal teams
• Collect, review, and track required documents and information
• Help coordinate signing appointments and closing timelines
• Assist with title, lender, and escrow requirements
• Support funding, recording, and post-closing activities
• Maintain accurate records and follow company procedures
• Provide friendly, professional service to clients and partners
• Help the team stay organized, responsive, and deadline-focused

Requirements

• High school diploma or equivalent
• Previous escrow, title, mortgage, real estate, banking, administrative, or customer service experience preferred
• Strong attention to detail and accuracy
• Excellent communication and follow-up skills
• Ability to manage multiple priorities and deadlines
• Professional, client-focused approach
• Comfort working with confidential information