ERP Implementation Regional Manufacturing Lead - North America

About the role

The Ice Cream ERP Implementation Regional Manufacturing Lead – NA will act as the key liaison between the EU-Business Unit and the central Global Supply Chain (Plan-Manufacturing-Logistics) project team, ensuring that the new ERP system aligns with local business requirements, while maintaining global standardization.

Responsibilities

• Act as the primary representative of the Business Unit in all discussions related to Manufacturing domains (incl. QA & SHE)
• Ensure business unit Manufacturing domain requirements are accurately reflected in the global ERP implementation and process and data & analytics design
• Perform change impact assessment for EU-BU and OTIF plan creation with risk management plan finalization
• Collaborate with the other domains such as Order to Cash-Commercial, Procurement (S2P), Finance, M2D, P2F, Data & Analytics, Integration and Deployment project teams to ensure an integrated E2E design
• Work closely within Internal IT organization to ensure seamless integration of Manufacturing processes within the ERP system
• Aid in data migration, reconciliation, and validation to ensure accuracy ahead of ERP go-live
• Identify automation opportunities to enhance efficiency and reduce manual Manufacturing processing tasks – the aspiration is touchless
• Act as a bridge between the Business Unit, Global Process Owners, Supply Chain and rest of SC-IT Organizations representing EU-BU to ensure successful ERP implementation
• Build and maintain a Change Network covering all the countries in the Business Unit to allow efficient two-way communication, ensuring smooth adoption of new processes and alignment with global standards
• Participate in testing and validation of the ERP system, ensuring accurate transactions, reporting and reconciliation
• Identify potential gaps in system functionality and propose enhancements for process optimization
• Support training and knowledge-sharing initiatives ensuring that employees are enthused and have the skills and knowledge required to operate within the new system
• Monitor process performance post-implementation and identify opportunities for improvement
• Support countries in the business unit on how to drive continuous improvement of performance metrics in BAU

Qualifications & Experience

• Bachelor’s degree in technology, Information Systems, Supply Chain, Business, Finance or a related field
• 5+ years of experience in Plan-Make-Logistics (at minimum one domain) within Supply Chain
• Hands-on experience with ERP systems (SAP, Oracle, or similar)
• Experience in ERP transformation, where Manufacturing E2E process standardization is a plus

Technical & Analytical Skills

• Strong understanding of order to deliver management processes
• Strong analytical skills with the ability to organize, analyze, and interpret complex, large-scale data sets
• Ability to understand, compare and analyse processes and drive continuous process improvements
• Familiarity with automation tools and digital solutions

Collaborative Leadership

• Excellent communication and stakeholder management skills
• Ability to work across functions and influence key stakeholders
• Demonstrated ability to take initiative, proactively lead necessary activities, and remain accountable for driving actions through to completion