ERP Lead

Responsibilities

• Develops technical architecture, frameworks and strategies for a major application area, to meet the business and application requirements
• Analyzes and evaluates alternative technology solutions to meet business problems
• Give technical guidance in relation to set-up requirements, configuration and customization of the technical application(s)
• Act as the highest point of in-house escalation for complex user issue problem diagnosis and resolution
• Escalates to and works with vendor technical resources for problems that cannot be resolved in-house
• Identifies the policies and requirements that drive out a particular solution
• Ensures the integration of all aspects of technology solutions
• Makes sure to monitor industry trends to ensure that solutions fit with company’s direction
• Responsible for review of Technical Applications software and hardware systems and data requirements as well as communications and response needs
• Checks and Reviews application documentation including procedures, process flows and instructions to support technical queries and workflow changes
• Provides training, coaching and guidance to less experienced technical applications support staff
• Continually Identifies, pursues and implements improvements to the way the application(s) is configured and used
• Acts as a specialist subject matter expert for a technical application
• Specifies data requirements in a datacentric environment
• Defines and configures workshare environments
• Represents the company at external conferences and user forums and stays abreast of development with application(s)
• Advise project teams on the implications of engineering strategies and work processes on the set-up, use and handover of project databases
• Prepares databases for client handover

Qualifications

• Minimum ISCED Level 6 (Bachelors) or equivalent technical training in subject relevant to the application(s) supported e.g. drafting or engineering technology
• Certified training or equivalent experience in one or more technical applications
• Knowledgeable in all aspects of application configuration and ongoing project support

About Us

Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies.

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.