ERP Data Analytics and Reporting Analyst job

About the Company

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel.

• Impact - The work you do here matters to millions.
• Growth - Philadelphia is growing, why not grow with it?
• Diversity & Inclusion - Find a career in a place where everyone belongs.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors.

OIT responsibilities include:

• Identifying the most effective approach for implementing new information technology directions throughout city government;
• Improving the value of the city’s technology assets and the return on the city’s technology investments;
• Ensuring data security continuity;
• Planning for continuing operations in the event of disruption of information technology or communications services;
• Supporting accountable, efficient and effective government across every city department, board, commission and agency.

In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions.

About the Role

The Enterprise Resource Planning (ERP) Data Analytics and Reporting Analyst is responsible for day-to-day interactions with the project team and managing the development and implementation of assigned reports and related responsibilities. This is a permanent exempt position that will move to maintenance and support after the project is complete (in 3-4 years).

Responsibilities

During Implementation

• Gather and document the requirements for ERP data and reports.
• Prepare and test the reporting configurations to validate the design setup.
• Create and deploy the business process and systems user procedures.
• Write/update technical specifications.
• Create new reports and retrofit existing reports.
• Meet delivery schedule.
• Execute and document unit test cases.
• Provide weekly tasks and reports to development leads.

Post Implementation

• Identify, resolve, and report on ERP data and reporting issues and document enhancements requests.
• Analyze, define, and design new release reporting functionality to determine relevance to meet the current or new business processes & requirements.
• Document the business process revisions and application configuration training content.
• Create and deploy new processes and systems changes to the end users.
• Participate in regression testing efforts.
• Look for opportunities to optimize the business reporting such as new processes to meet future requirements or leverage delivered systems functionality and technology.
• Participate in break fix and regression testing efforts.

Requirements

• Completion of a Bachelor's or Master’s degree in information systems, computer engineering, or a related field or equivalent experience;
• 3-5 years of experience with ERP systems, 3rd Party Applications and related reports development and deployment.
• Experience with implementing ERP and/or DW/BI solutions strongly preferred.

Skills

• Experience with Finance and Grants / Supply Chain (SCM) and Procurement business intelligence (BI)/ data warehouse (DW) applications and report generation packages.
• Experience with query development, writing and implementation.
• Strong problem solving and analytic skillsets.
• Strong verbal and written communication skills with ability to create user and project security documentation and procedures, clearly and concisely.
• Strong meeting facilitation and interviewing skills.
• Ability to work well with individuals at all levels within and outside the organization.
• Experience documenting business processes, writing functional specifications, creating test scripts, and researching testing issues and documenting user procedures.

Benefits

• Comprehensive health coverage for employees and their eligible dependents.
• Wellness program offering eligibility into the discounted medical plan.
• Paid vacation, sick leave, and holidays.
• Generous retirement savings options.
• Public Service Loan Forgiveness program eligibility for student loans.
• Free SEPTA public transportation for eligible employees starting September 1, 2023.
• Tuition discounts and scholarships through partnerships with over a dozen colleges and universities (savings of 10% to 40%, sometimes extending to spouses and dependents).

Pay

Salary Range: $80,000-$90,000 (cannot exceed $90,000).

Schedule

Work Setting: in-person (onsite).

The successful candidate must be a city of Philadelphia resident within six months of hire.