ERP/CRM Architect

Responsibilities

• Own the accuracy and upkeep of core system records, including product data, bills of materials, routings, work centers, labor values, and planning settings.
• Administer workflow rules, approval paths, and transaction controls to support consistent and compliant system usage.
• Review, process, and validate engineering changes and master data updates to ensure downstream operational impact is properly addressed.
• Perform recurring data audits, resolve discrepancies, and drive corrective actions that improve system reliability.
• Maintain system configuration that supports day-to-day ERP and CRM functionality across business units.
• Partner with planning and procurement teams to confirm inventory-related data is correct and supports effective material decisions.
• Create and update procedures, user guides, and training documentation for system-driven processes.
• Provide end-user assistance and deliver training that improves adoption of ERP and CRM tools and standards.
• Produce reports, dashboards, and analytical insights that help teams make informed operational decisions.
• Lead data cleanup and continuous improvement initiatives while collaborating with stakeholders to streamline business processes and system efficiency.

Requirements

• 3+ years of ERP or CRM experience within a manufacturing or production-focused environment.
• Bachelor’s degree preferred; comparable relevant experience will also be considered.
• Working knowledge of bills of materials, routings, inventory control, planning logic, and engineering change management.
• Experience supporting enterprise system administration, data governance, and workflow configuration.
• SQL server, database, or programming knowledge is preferred.
• Advanced Microsoft Excel skills with the ability to analyze and organize complex data sets.
• Strong analytical, organizational, and problem-solving capabilities.
• Exposure to aerospace, industrial manufacturing, regulated production environments, or architecture standards is preferred.

Qualifications

The ideal candidate brings strong manufacturing systems experience, a process-improvement mindset, and the ability to translate operational requirements into well-governed system practices.

Skills

ERP/CRM Architecture, Manufacturing Systems, Process Improvement, Data Governance, Workflow Configuration, Engineering Change Management, SQL Server, Advanced Excel, Analytical Thinking, Organizational Skills, Problem Solving, Aerospace Manufacturing, Industrial Production, Regulatory Compliance, Architecture Standards.

Benefits

Healthcare, Vision, Dental, Life Insurance, Disability Insurance, 401(k) Plan.

Pay

N/A

Schedule

N/A