ERP/CRM Architect

Responsibilities

• Lead the architecture and configuration of a Microsoft Dynamics environment that centralizes partner and operational data across the organization.
• Work with stakeholders from multiple departments to refine business needs, translate them into system requirements, and define a practical implementation plan.
• Design role-based security and access controls so teams can view and manage the appropriate level of information.
• Build and optimize workflows, applications, and automations using Power Apps and Power Automate to improve process efficiency.
• Develop reporting solutions and dashboards in Power BI that provide clear visibility into activities, trends, and key performance indicators.
• Plan and support integration between Dynamics and existing data sources, including MongoDB, to create a consistent and reliable information ecosystem.
• Provide architectural guidance and technical direction to internal team members contributing to the solution build and ongoing enhancement.
• Establish standards for system design, data structure, and governance to support long-term scalability, usability, and maintainability.

Requirements

• 7+ years of experience in ERP, CRM, or solution architecture roles with a strong focus on enterprise business systems.
• Hands-on expertise with Microsoft Dynamics CRM and broader Dynamics 365 platforms.
• Strong experience building solutions with Power BI, Power Apps, and Power Automate.
• Demonstrated ability to design secure, role-based access models for systems used by multiple departments or user groups.
• Experience gathering requirements, translating business objectives into technical designs, and guiding implementation from planning through delivery.
• Familiarity with data integration patterns and connecting Dynamics with external or existing databases; MongoDB integration experience is a plus.
• Strong communication and collaboration skills with the ability to work effectively across technical and non-technical teams.

Qualifications

Commensurate with experience.

Skills

• Microsoft Dynamics CRM and broader Dynamics 365 platforms
• Power BI, Power Apps, and Power Automate
• Data integration patterns
• MongoDB integration experience (a plus)

Benefits

Not specified.

Pay

TBD.

Schedule

TBD.