ERP & Business System Support

Job Duties

• Establishes and maintains user accounts, roles, tasks and objects ensuring appropriate permissions are in place while maintaining system security and data integrity.
• Provides day-to-day support to all users, troubleshooting problems, and providing aid in resolutions by working with system partners to resolve issues.
• Supports Director with new projects, implementations, upgrades, configurations, and testing & supporting systems in a production environment.
• Trains users and involved in the development of training materials.
• Continually learns new systems and stays updated on all new technologies.
• Works efficiently and responds with urgency to internal stakeholders requests and completes tasks on time, with limited direction.

Competencies

• Systems administration
• Technology curious
• Excellent customer service
• Problem Solver
• Collaborative
• Ethical Practice

Preferred Education And Experience

• Bachelor’s degree or experience in System Administration with a minimum of three (3) years’ experience
• Experience handling confidential and sensitive information
• Experience working in any of the below: MS Dynamics 365 Business Central, Power BI or other analytic tools, Office 365 Power APP/Flows, Smartsheet
• Ability to clearly communicate – verbal and written

Physical Requirements

• While performing the duties of this job, much of the work may be done sitting at a desk, using a computer, typing, handling phone calls, filing, and using office equipment such as like printers and copiers.
• The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Range

The base annual salary range offered for this position is based on numerous factors, including job-related skills and knowledge, experience, specific location, relevant education and/or training. In addition to the annual salary, we offer a full benefits package.

Guidepost Solutions is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information or any other characteristic protected by law.