ERP Business Analyst – Manufacturing Operations
Overview
Cretex is seeking a Business Analyst to join our team. The ideal candidate understands that a robust ERP system is essential for a successful manufacturing operation. This role involves being the functional architect of our Epicor Kinetic environment, ensuring seamless, automated, and efficient operations from order placement to shipment.
Responsibilities
Optimize the Manufacturing Lifecycle: Own the functional health of "Order to Cash," "Procure to Pay," and "Plan to Produce" workstreams.
Architect Smart Solutions: Partner with production, warehouse, and supply chain leads to translate operational pain points into technical solutions within Epicor Kinetic.
Master the Data: Use the Epicor DMT and SQL to manage complex data migrations, system upgrades, and integrations that keep production lines moving.
Bridge the Gap: Act as the vital link between the shop floor, warehouse, and IT development team, ensuring technology supports rather than hinders output.
Drive Quality & Accuracy: Lead the testing and validation of new features, ensuring inventory, warehouse management, and production scheduling data is 100% reliable.
Empower Our People: Develop clear, user-friendly documentation and provide hands-on training to turn staff into confident Epicor users.
Requirements
Essential Job Functions and Responsibilities:
Collaborate with business units, stakeholders, and end-users to gather, document, and refine business requirements, analyze current business processes and workflows to identify and recommend improvement opportunities.
Design, build, and implement software solutions that address identified business needs and requirements. Configure the ERP system to meet operational business process needs. Utilize development tools, programming languages, and databases to create custom applications or modify existing systems.
Expert in upgrades, DMT tool, and business process integration delivering ERP configurations aligned with manufacturing operation process needs.
Develop and execute test plans to validate software solutions against business requirements. Perform data validation and follow quality control measures to ensure data accuracy and integrity. Identify and resolve software defects and issues to ensure optimal performance.
Create comprehensive documentation, including business requirements, functional design specifications, technical design specifications, and user training. Maintain accurate records of system changes and updates.
Provide technical support to end-users, troubleshooting issues and resolving problems in a timely manner. Collaborate with IT teams to ensure system availability and reliability.
Act as a liaison between business stakeholders and the development team, facilitating effective communication and collaboration. Present findings, progress, and proposed solutions to non-technical stakeholders.
Stay updated on industry trends and emerging technologies to propose innovative solutions and process improvements. Focus on delivering standard Epicor Kinetic supported solutions, including enhancements, while thoroughly understanding business operations.
Qualifications
Epicor Expertise: Proven experience configuring and supporting Epicor Kinetic.
Operational DNA: Understanding of inventory flow, warehouse management (WMS), and production planning.
Technical Savvy: Proficiency with Epicor BAQs, BPMs, Kinetic App Studio, Databases and Data Architecture.
Analytical Mindset: Ability to find root causes and optimize processes to prevent issues.
Communication Skills: Ability to explain technical workflows clearly to both shop foremen and CEOs.
Education: Bachelor’s degree in IT, Supply Chain, Business, or a related field.
Bonus Points: Hands-on experience with Lean Manufacturing or Six Sigma environments, Project Management experience or certifications, Experience with Agile development methodologies.
Why Cretex?
Unique opportunity to see the direct impact of your work on physical products.
Competitive salary range of USD $89,000.00 - USD $118,000.00 /Yr.
Comprehensive benefits including 401k retirement savings plan, health clinics, holiday bonuses, Cretex University, employee assistance program, wellness program, and tuition assistance.
Stable, growth-oriented environment with a focus on collaboration and continuous improvement.
Pay Range
USD $89,000.00 - USD $118,000.00 /Yr.
Company Benefits
All Employees: 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program, Cretex University, 24/7 employee assistance program, wellness program, employee death benefit, and employee sick and safe leave.
20+hours: Comprehensive medical insurance with access to virtual providers; dental insurance covering services for children 12 and younger; vision insurance; health savings account, dependent care pre-tax reimbursement accounts; paid holidays, paid time off; discretionary profit sharing program.
30+ hours: Parental leave, accident and critical illness benefits, life insurance, and tuition assistance programs.