Senior ERP Business Analyst - Manufacturing

What You Will Be Doing

• Reviews and analyzes system problems to identify solutions or make referrals
• Plans, designs, analyzes and documents user requirements for development and/or support within manufacturing operations
• Works with operations teams to replace manual processes with ERP-driven workflows
• Configures and supports manufacturing modules of ERP including BOMs, routings, work orders, and scheduling
• Partners with engineering and operations teams to ensure accurate BOM and routing data
• Supports implementation of shop floor processes and system adoption
• Offers advice on process improvements and technical solutions in manufacturing
• Leads functional and regression testing for manufacturing-related processes and new system features impacting production, scheduling, and inventory
• Supports end-to-end user acceptance testing across production and operations teams
• Aids in developing training materials and maintains system documentation and user guides for manufacturing
• Plans and leads train-the-trainer sessions for operations personnel
• Provides level 2 support and troubleshooting for ERP-related manufacturing issues
• Collaborates with planning, production, and inventory teams to optimize ERP usage
• Collaborates with development and integration teams on manufacturing-related integrations
• Led cross-functional discussions between Operations, Supply Chain, and IT
• Prioritizes backlog items related to manufacturing enhancements and ERP changes
• Helps develop short- and long-term plans for system improvements across manufacturing
• Acts as a change agent to drive adoption of new processes and system capabilities
• Becomes a subject matter expert in manufacturing processes supported by the ERP system

Qualifications

• B.S. in Information Technology, Engineering, Operations, Business Administration, or related field
• 3–6 years of experience in ERP support, business analysis, or manufacturing systems