Manufacturing Business Process Analyst (ERP)

Position Summary

The Manufacturing Business Process Analyst is responsible for defining, designing, and supporting ERP-enabled business processes within a discrete manufacturing environment. This role will play a critical part in the deployment and optimization of Infor CloudSuite Industrial (SyteLine), ensuring alignment between system capabilities and real-world engineering and manufacturing operations. The position works closely with engineering, operations, supply chain, and IT to translate business requirements into effective ERP solutions, with a focus on engineer-to-order (ETO) manufacturing. IT will require a strong partnership with Operations and a thorough understanding of workflow processes.

Responsibilities

• Analyze current-state business processes and identify improvement opportunities
• Design future-state processes aligned with ERP capabilities and operational goals
• Document business requirements, workflows, and functional specifications
• Facilitate workshops and working sessions with cross-functional teams
• Configure and support ERP functionality in alignment with business needs
• Translate requirements into system solutions in collaboration with technical teams and implementation partners
• Participate in system testing, including unit testing, integration testing, and user acceptance testing (UAT)
• Troubleshoot and resolve functional issues during and after implementation
• Support key manufacturing processes, including: Engineer-to-order (ETO) production, Configurable product structures, Multi-level bills of materials (BOMs), Shop floor routings and labor tracking
• Affirm ERP configurations accurately reflect shop floor execution
• BOM, Routing & Data Management
• Aid in the development and standardization of BOM and routing structures
• Validate data accuracy for items, inventory, work centers, and lead times
• Support data migration, cleansing, and validation activities
• Promote data governance and ongoing data quality practices
• Planning & Scheduling Support
• Aid in the configuration and validation of MRP and capacity planning processes
• Support improvements in production scheduling and material planning
• Identify and help resolve planning-related system or process issues
• Stakeholder Support & Training
• Provide end-user support and training for ERP processes and functionality
• Develop documentation, job aids, and standard operating procedures
• Act as a liaison between business users and IT

Essential Duties And Responsibilities

Business Process Analysis & Design

Analyze current-state business processes and identify improvement opportunities

Design future-state processes aligned with ERP capabilities and operational goals

Document business requirements, workflows, and functional specifications

Facilitate workshops and working sessions with cross-functional teams

Qualifications

• 5-8+ years of experience as a Business Analyst in ERP implementations
• Experience in discrete manufacturing environments
• Strong understanding of: Multi-level BOMs, Manufacturing routings, Production planning and scheduling
• Experience Gathering And Documenting Business Requirements
• Strong analytical, communication, and problem-solving skills

Preferred Qualifications

• Experience with Infor CloudSuite Industrial (SyteLine)
• Experience supporting engineer-to-order (ETO) manufacturing
• Familiarity with Configure-Price-Quote (CPQ) processes
• Background in industrial, electrical, or heavy manufacturing
• Experience with data migration or data governance initiatives