ERP Applications Manager

About the role

Vernovis is partnering with an established North American manufacturer of specialty doors, enclosures, and space separation solutions for Commercial and industrial markets. This role is a high impact position managing their ERP Applications.

Responsibilities

• Serve as the techno-functional owner for Infor EQ/CPQ/CSI, and related ERP applications.
• Understand how ERP modules, configurations, workflows, data structures, permissions, documents, and integrations work together.
• Maintain application standards, supportability expectations, and technical documentation.
• Review ERP change requests for application impact, downstream effects, and long-term maintainability.
• Own technical/application escalation for ERP issues that cannot be resolved through standard support.
• Diagnose issues involving configuration, data flow, integrations, permissions, system behavior, workflows, or application defects.
• Define and review technical requirements for ERP integrations involving CRM, CPQ, EDI, Power BI, freight tools, automation platforms, reporting solutions, or third-party systems.
• Support decisions related to APIs, data mapping, middleware, data migration, master data, security, and application dependencies.
• Challenge unnecessary customizations and recommend standard ERP functionality when possible.
• Provide technical feasibility review for ERP enhancements and projects.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Systems, or equivalent practical experience.
• 5–7+ years of ERP application support, ERP implementation, systems analysis, application management, or techno-functional ERP experience.
• Experience supporting manufacturing ERP applications.
• Experience with ERP configuration, integrations, data flows, testing, troubleshooting, and vendor coordination.
• Ability to translate business requirements into application and technical requirements.
• Strong understanding of ERP process areas including quote-to-cash, order-to-cash, procure-to-pay, inventory, production, shipping, and reporting.
• Strong analytical, documentation, troubleshooting, and communication skills.
• Ability to work with business users, operations leaders, vendors, managed service providers, and IT leadership.
• Working knowledge of Infor CloudSuite Industrial / CSI / SyteLine or comparable manufacturing ERP.
• Working knowledge of ERP configuration, workflows, user permissions, master data, transactions, and support processes.
• Ability to support ERP applications across quoting, order entry, production, inventory, shipping, purchasing, finance-adjacent processes, and reporting.
• Ability to understand integration points between ERP and third-party applications.
• Ability to troubleshoot application issues using structured root-cause analysis.
• Ability to document system behavior, support procedures, data flows, configuration decisions, and known issues.

Qualifications

• Nice to have: Experience with Infor EQ, CPQ, CSI, CRM, IDM, and Factory Track.
• Nice to have: Experience with Infor CloudSuite Industrial / SyteLine.
• Nice to have: Experience with ERP integrations, APIs, EDI, middleware, data mapping, reporting platforms, or automation tools.
• Nice to have: Experience supporting multi-site ERP environments.
• Nice to have: Experience with ERP performance issues, latency, timeout troubleshooting, or application optimization.
• Nice to have: Experience with ERP governance, change control, release management, and technical documentation.

Skills

• Technical proficiency in ERP systems, particularly Infor CloudSuite Industrial / CSI / SyteLine.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of ERP process areas including quote-to-cash, order-to-cash, procure-to-pay, inventory, production, shipping, and reporting.
• Experience with ERP configuration, integrations, data flows, testing, troubleshooting, and vendor coordination.

Benefits

Not specified.

Pay

$135,000 - $165,000 + bonus

Schedule

Remote (Midwest) – 10% Annual Travel