ERP Manager

About the role

United as “One Kelvion,” our global team delivers innovative solutions that drive customer success and support a sustainable future. This position plays a critical role in managing and maintaining ERP systems for Kelvion Inc.

Responsibilities

• Manage and maintain ERP systems for Kelvion Inc.
  • Lead the implementation of ERP software, including planning, coordination, training, and execution of all phases
  • Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability
  • Manage user roles and authorizations, ensuring compliance with security policies and best practices
  • Provide technical support for ERP related incidents and service requests, resolving issues in a timely manner
  • Maintain detailed documentation of system configurations, processes, and procedures, including user processes and user training materials
  • Work closely with Group IT, business analysts, and external vendors to support ERP projects and initiatives
  • Participate in project planning and execution, including system upgrades, migrations, and integrations
  • Create and review system performance reports, identifying areas for improvement and making recommendations
  • Take measures of crisis management to control all effects that may arise from customer problems and complaints to avoid escalation
  • Create good working relationships amongst members of the IT team to ensure smooth flow of work, which improves overall performance
  • Develop several strategies to tackle issues to have a backup plan where a particular strategy might not be effective
• Security & Compliance
  • Lead and participate in projects with security best practices in mind
  • Participate in compliance and security audits. Ensure audit controls are current and accurate
  • Participate in and abide by company security activities, polices, audits, procedures, including internal audit activities
  • Stay current with ERP technologies and industry trends, recommending and implementing best practices

Qualifications

• Proven experience in ERP implementation, configuration, and support, preferably with Made2Manage ERP software
• Strong understanding of business processes and operations, with the ability to translate business requirements into ERP system configurations
• Experience running administering and implementing advanced planning and scheduling
• Excellent project management skills, including the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines
• Demonstrated leadership abilities, with experience leading cross-functional teams and driving organizational change
• Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues and develop effective solutions
• Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical stakeholders
• Knowledge of data management principles and practices, including data governance, data quality, and data security
• Experience working in industries such as manufacturing, distribution, finance, or healthcare is desirable
• Ability to deal with change and respond quickly to a fast-paced environment

Education & Experience

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree preferred.
• High school diploma or GED equivalent required.
• Technical certifications in Made2Manage is desired.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands, arms, and shoulders.
• The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear.
• The employee must regularly hand lift and/or move objects up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

All employees at Kelvion benefit from a comprehensive benefits package that includes:

• Health insurance
• Retirement plans
• Flexible work arrangements
• Professional development opportunities
• Employee recognition programs

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the team and the business.

Company Culture

We thrive on collaboration, embracing diversity of thought, and valuing every voice. Within Kelvion, creativity shines because people are listened to, their contributions recognized, and their ideas welcomed. Our flexible approach to the way we work places people’s health and satisfaction as a priority, enhancing engagement and fostering career opportunities. Together, We Shape the Future.