ERP Administrator - D365

POSITION SUMMARY

KEY RESPONSIBILITIES

• Administer and maintain all aspects of Microsoft Dynamics 365 Business Central ERP.
• Develop an understanding of application dependencies, workflows, integrations, and processes surrounding ERP applications.
• Work closely with operations to translate process requirements into system configurations or enhancements.
• Develop and maintain configuration packages for efficient, controlled updates to master data tables.
• Collaborate with data and analytics teams to ensure data quality, performance and consistency across reports and dashboards.
• Write and maintain AL code extensions for customization needs.
• Ensure proper approval of all changes and enhancements and upgrades through Change Management documentation.
• Manage administrative tasks such as, but not limited to user management, configuration, deployment, and system maintenance.
• Manage and test product enhancements and system upgrades.
• Oversee and implement system integrations.
• Design and maintain system documentation, error troubleshooting logs, and end-user work instructions.
• Provide training and end-user support.
• Design, develop, test, and deploy system improvements.

EDUCATION, EXPERIENCE, & SKILLS

• Bachelor's degree in information technology, Computer Science, related field or equivalent education, experience and training.
• 1 - 5+ years' experience with ERP systems including Microsoft Dynamics 365 Business Central.
• Proven system administration abilities with ERP systems in manufacturing, logistics & financial environments.
• Strong background in IT infrastructure, cybersecurity, and enterprise systems.
• Project management experience.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Strong customer focus and commitment to service excellence.