D365 Systems Admin

Responsibilities

• Administer and support Microsoft Dynamics 365 Finance & Operations environments.
• Configure and maintain system settings, business rules, and platform parameters.
• Monitor system performance, integrations, batch processing, and overall platform health.
• Manage environment refreshes, upgrades, deployments, and maintenance activities.
• Utilize Dynamics Lifecycle Services (LCS) to oversee environment management and system updates.
• Administer user accounts, security roles, permissions, and access controls.
• Conduct security audits, access reviews, and support compliance initiatives.
• Maintain segregation of duties and governance standards across the ERP platform.
• Configure and troubleshoot workflows, approvals, and automated business processes.
• Partner with business teams to identify opportunities for process optimization and system enhancements.
• Serve as an escalation point for application support and issue resolution.
• Support User Acceptance Testing (UAT), release planning, and production deployments.
• Maintain system documentation, support procedures, and knowledge base content.
• Contribute to ERP governance initiatives and long-term platform strategy.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related discipline; equivalent experience will also be considered.
• 3+ years of hands-on experience administering Microsoft Dynamics 365 Finance & Operations.
• Experience managing ERP security, user provisioning, and role-based access controls.
• Strong troubleshooting and application support experience within enterprise systems.
• Experience supporting software releases, deployments, and system updates.
• Ability to work effectively with business users, technical teams, and external vendors.

Skills

• Experience with Dynamics Lifecycle Services (LCS).
• Knowledge of Microsoft Entra ID (Azure Active Directory).
• Experience with Microsoft Power Platform and Power Automate.
• Familiarity with OData, Data Management Framework (DMF), and data integrations.
• Experience with ERP integrations and middleware platforms.
• Industry experience within manufacturing, construction services, distribution, asset management, or related sectors.
• Preferred Certifications:
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310)
• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330)
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft Power Platform Functional Consultant Associate (PL-200)