ERCES/BDA Systems Technician

About the role

Sciens Building Solutions is seeking an experienced ERCES/BDA Systems Technician with programming, commissioning, and troubleshooting capabilities and experience. This position will work closely with our sales team, field project teams, and clients to ensure a sound design, and seamless installation and commissioning of our ERCES solutions. This is a key position for our growing team and requires attention to detail in all aspects of executing projects.

Responsibilities

• Review system layouts and coordinate with engineering, project management, and sales departments for successful project execution.
• Produce field surveys and daily project logs of activity.
• Program, commission, and finalize acceptance by customers and Authorities Having Jurisdiction (AHJs) of complex Emergency Radio Communications Enhancement Systems (ERCES) systems.
• Generate detailed commissioning and inspection reports in accordance with NFPA.
• Perform complex troubleshooting and effectively resolve issues.
• Deliver projects on schedule and within cost budgets.
• Program systems via laptop computers.
• Oversight for project inventory and responsible for vehicle inventory.
• Work under tight deadlines.
• Provide support, guidance, and expertise to other technicians.
• Customer-focused, skilled in project and people management.
• Manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality.
• Resolve technical issues.
• Organize tasks and make decisions efficiently.
• Communicate effectively with both internal and external customers.

Requirements

• Two to five years of experience in a technician role within the radio communications industry.
• Experience with: Public Safety Land Mobile Radio (LMR), including trucking, cellular technology, Distributed Antenna Systems (DAS), and data networking.
• Experience with Public Safety simulcast & P25 Radio Systems, and cellular-based technologies & associated testing parameters.
• Ability to program and commission mid-range ERCES systems using a laptop computer.
• Familiarity with NFPA and IFC codes for Emergency Radio Communications Enhancement Systems.
• Familiarity with best practices and RF testing installing coaxial cable and antenna consistent with project requirements and according to local jurisdictions.
• Familiarity with best practices on installation, testing, commission, certification, maintenance, and repair of Public Safety & Cellular Bi-Directional Amplifiers (BDAs), and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers.
• Familiarity with Public Safety and/or Cellular coverage studies, isolation tests, cable & antenna line sweeps, and acceptance certifications for BDA/DAS projects.
• Document test results and generate associated system reports for system acceptance.
• Strong customer service skills and a proven ability to work with both internal and external customers at all levels in a professional and encouraging manner.
• Ability to read and interpret ERCES project drawings and specifications.
• Strong verbal and written communication skills.
• Strong leadership and time management skills; and the ability to multi-task.

Qualifications

• National Association of Broadcasters (NAB) Certification is a plus.
• Technical skills, and an understanding of ERCES design.
• System certifications for products represented by Sciens, and for products of other manufacturers similar to those represented by Sciens.

Skills

• Knowledge of OSHA safety standards.
• Ability to work under tight deadlines.
• Strong social skills, specifically in the areas of service, coordination, persuasion, and instruction.
• Skilled in complex problem solving.

Benefits

Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement.

Pay

$28-$38 hourly, depending on experience.