Equipment Systems Application Engineer

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

• Support the construction sales team by assisting with pre and post sales activities on building systems and equipment project opportunities.
• Pre-sales activities include system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing.
• Post sales activities include equipment project execution that is profitable, accurate, on-time, within the scope of the contract and in alignment with customer expectations.
• Develops and provides detailed engineering information and submittals to communicate design, configuration, operating and installation requirements to customers, consultants, Johnson Controls service and necessary subcontractors.
• Maintains an effective balance between customer satisfaction and project financial results when performing pre-sale and/or post sale duties.

How You Will Do It

• Provides technical support, selections and limited estimating support to Account Execs during project design or proposal phase.
• Aids as needed in developing the customer business case for the conceptual solution.
• Validates assumptions made during proposal and development phase.
• Builds a detailed cost estimate and scope of work for assigned projects in conjunction with Sales.
• Prepares customer proposals and quote letters for assigned projects. Includes project takeoffs, specification review, special quote generation and RFQ and RFI issuance.
• Supports Account Execs’ efforts to become basis of design through timely selections, specifications, sequences, drawings and review of documents as required.
• Manages project Profit and Loss (P&L) and customer satisfaction for all projects assigned. Utilizes the Johnson Controls equipment order execution process, including; execution of the equipment orders, startup and final payment.
• Works closely with branch administration to manage backlog execution, schedule and forecast execution of equipment projects up to two years in advance.
• Interprets engineering drawings and specifications in order to develop and provide engineered equipment submittals in compliance with; contract drawing, site coordination, and site installation requirements.
• Follows standardized submittal generation guidelines for preparation and processing of equipment engineering submittals, including but not limited to; final coil selection, coil hand coordination, fan selection, chiller performance verification, chiller configuration and option selection so as to match schedule, drawing and specification requirements.
• Verifies that Johnson Controls has an “approved” equipment submittal and positive configuration acceptance by the installing contractor prior to releasing equipment for fabrication.
• Coordinates project schedule with the customer to ensure timely release of equipment.
• Works to maximize appropriate additional change orders. Prepares associated cost estimates, prepares proposals and works with sales in negotiating final settlement price and customer acceptance resulting from scope of supply changes change orders.
• Generates technical content of Purchase Orders for field purchased materials and equipment.
• Selects, orders, and tracks the delivery of materials and equipment for assigned projects. Coordinates shipping processes to meet factory and project schedule requirements and reviews the equipment order status reports as needed, identifying any critical delivery requirements.
• Calls to coordinate equipment delivery requirements with the Customer.
• Effectively communicates project progress, issues and financial status to management as required.
• Reviews vendor invoices for technical and commercial compliance prior to approving payment.
• Coordinates post shipment services that include but are not limited to; start-up initiation and solutions to delivery, shipping or scope omission problems.
• Visits customer sites to ensure delivery and receipt of critical equipment is in compliance with the expectations of Johnson Controls, the customer and the owner.
• Ensures project documentation is compliant with contract requirements, Johnson Controls standards and the formal Johnson Controls equipment order execution process.
• Periodically answers engineered equipment and controls application questions from potential customers and other sales channels.
• Develops and maintains viable long-term relationships with customers, consultants, prime contractors and subcontractors.
• Attends job progress meetings as required.
• Coordinates customer-training requirements with local Johnson Controls service.
• Works with Customer Operations Associate to address any billing and collections issues, and to assure Johnson Controls receives payment in full.

Required

• Bachelor’s degree in Engineering
• Experience to include: Microsoft Office suite (with emphasis on Word, Excel and Visio), Adobe Writer, and basic Windows operating system environment.
• Ability to work independently and as part of a team.
• Strong organizational skills with attention to detail.
• Interpersonal skills to effectively communicate with both internal and external customers.
• Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.
• US citizen and/or Permanent Resident of the US.

Preferred

• AutoCad