Equipment Systems Application Engineer

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

• Provides technical support, selections and limited estimating support to Account Execs during project design or proposal phase.
• Affords assistance as needed in developing the customer business case for the conceptual solution.
• Validates assumptions made during proposal and development phase.
• Develops and provides detailed engineering information and submittals to communicate design, configuration, operating and installation requirements to customers, consultants, Johnson Controls service and necessary subcontractors.
• Works with assigned sales team to maintain an effective balance between customer satisfaction and project financial results when performing pre-sale and/or post sale duties.

How You Will Do It

• Supports detailed estimating of projects for Account Execs to finalize and present to clients.
• Prepares customer proposals and quote letters for assigned projects. Includes project takeoffs, specification review, special quote generation and RFQ and RFI issuance.
• Builds a detailed cost estimate and scope of work for assigned projects in conjunction with Sales.
• Manages project Profit and Loss (P&L) and customer satisfaction for all projects assigned. Accomplishes this utilizing the Johnson Controls equipment order execution process, including; execution of the equipment orders, startup and final payment.
• Interprets engineering drawings and specifications in order to develop and provide engineered equipment submittals in compliance with; contract drawing, site coordination, and site installation requirements.
• Generates technical content of Purchase Orders for field purchased materials and equipment.
• Selects, orders, and tracks the delivery of materials and equipment for assigned projects. Coordinates shipping processes to meet factory and project schedule requirements and reviews the equipment order status reports as needed, identifying any critical delivery requirements.
• Coordinates equipment delivery requirements with the Customer.
• Effectively communicates project progress, issues and financial status to management as required.
• Reviews vendor invoices for technical and commercial compliance prior to approving payment.
• Coordinates post shipment services that include but are not limited to; start-up initiation and solutions to delivery, shipping or scope omission problems.
• Visits customer sites to ensure delivery and receipt of critical equipment is in compliance with the expectations of Johnson Controls, the customer and the owner.
• Ensures project documentation is compliant with contract requirements, Johnson Controls standards and the formal Johnson Controls equipment order execution process.
• Periodically answers engineered equipment and controls application questions from potential customers and other sales channels.
• Develops and maintains viable long-term relationships with customers, consultants, prime contractors and subcontractors.
• Attends job progress meetings as required.
• Collaborates with Customer Operations Associate to address any billing and collections issues, and to assure Johnson Controls receives payment in full.

Required

• Bachelor’s degree in Engineering
• Experience to include: Microsoft Office suite (with emphasis on Word, Excel and Visio), Adobe Writer, and basic Windows operating system environment.
• Ability to work independently and as part of a team.
• Strong organizational skills with attention to detail.
• Interpersonal skills to effectively communicate with both internal and external customers.
• Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.
• US citizen and/or Permanent Resident of the US.

Paid Benefits

• Hiring Salary Range: $78K-$100k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
• Competitive Bonus plan that will take into account individual, group, and corporate performance.
• Competitive benefits package.