Equipment and Service Technician

About the role

The Equipment and Service Technician at Ascentek is responsible for installing and servicing various types of equipment, providing excellent customer service, and performing preventative maintenance. This position offers a range of benefits including medical, dental, vision, and pet insurance, as well as paid time off and tuition reimbursement.

Responsibilities

• Install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment.
• Provide excellent customer service, responding to customer demand calls and performing preventative maintenance on contracted and owned equipment.
• Install new equipment independently with minimal supervision or direction.
• Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions.
• Display mechanical aptitude to service and repair a variety of equipment.
• Problem solve tough issues without a clear solution.
• Accurately log and report parts and inventory used to complete repairs.
• Interact with management and other personnel to analyze and correct any equipment performance issues.
• Perform preventative maintenance checks on all machine components, replacing items as needed.
• Complete field service reports and close out work orders as necessary.
• Complete and submit daily/weekly online timecard and expense report.
• Participate in weekly tech meetings.
• Be willing to travel with the possibility of staying overnight.

Requirements

This position requires a high school diploma or GED, with proven 2-5 years of field service experience. A valid driver's license, including the ability to obtain a Health Card, is also required. Mechanical skills and aptitude, construction/trade experience, and knowledge of pipefitting, electrical, plumbing, HVAC, and carpentry are preferred.

Qualifications

• Strong written, verbal, and interpersonal communication skills.
• Mechanical skills and aptitude.
• Construction / Trade experience (pipefitting / electrical / plumbing / HVAC / Carpentry).
• Ability to read and comprehend schematics and blueprints.
• Team player with a positive attitude.
• Strong customer service ability.

Skills

Knowledge of preventative maintenance schedules, mechanical aptitude, and the ability to problem solve are essential. The ability to maneuver around a job site including small spaces in and around equipment is also required.

Benefits

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage.
• Dental and Vision Insurance.
• FSA/HSA options.
• Paid parental leave.
• Company-provided short-term disability, long-term disability, and life insurance.
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance.
• 401(k) with a generous company match.
• Tuition reimbursement.
• 21 Paid Days Off.
• 7 Paid Holidays.
• Stylish company provided uniforms, tools, and personal protective equipment.
• Comprehensive on-the-job training.
• Company provided phone and tablet.
• Company provided vehicle.
• Career advancement opportunities.

Pay

Details on pay are not specified in the job posting.

Schedule

The schedule is not specified in the job posting.

Contact

To learn more about Ascentek's career opportunities, visit their official careers page at https://www.ascentek.com/careers/. Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.