Epics Tapestry/ BI Consultant

About the role

Software Guidance & Assistance, Inc. (SGA) is seeking an Epics Informatics/BI Consultant for a contract assignment with a premier healthcare client. The position is fully remote, requiring availability during Pacific Standard Time (PST) hours. The Clinical Informatics Specialist leads development of reporting and analytics solutions for the electronic health record (EHR) system, gathering business needs, documenting requirements, identifying data sources, developing reports, and delivering them to stakeholders. This role takes direction from and collaborates with the Manager, Business Intelligence Operations and the Director, Enterprise Analytics on work priorities and manages resolution of escalated issues.

Responsibilities

• Lead development of reporting and analytics solutions for the EHR system
• Gather business needs, document requirements, and identify appropriate data sources
• Develop reports and deliver them to stakeholders
• Collaborate with the Manager, Business Intelligence Operations and the Director, Enterprise Analytics on work priorities
• Manage resolution of escalated issues
• Perform in-depth investigation and documentation of future-state reporting specifications and application reporting functionality
• Achieve in-depth knowledge of relevant software applications, policies, procedures, and constraints
• Translate business questions and requirements into reports, views, and BI query objects
• Gather, document, prioritize, and track requirements
• Identify, document, resolve, and/or escalate issues while maintaining a complete issues log
• Communicate effectively with stakeholders at all levels to understand requirements

Required Skills

• Epic Clarity Data Model certification in one or more modules (EpicCare Inpatient, Hospital Billing, Prelude ADT, Radiant, Willow, or OpTime)
• Experience developing reports from the Epic Tapestry data model
• 5+ years of experience in a healthcare-related organization
• 5+ years of demonstrated expertise in MS SQL Server or Oracle
• Strong SQL programming skills (MS SQL Server/Oracle platforms)
• Knowledge of data warehouse concepts, data structures, and reporting
• Extensive knowledge of SAP BusinessObjects architecture, functions, features, and capabilities
• Extensive knowledge of healthcare reporting best practices, workflows, policies, procedures, systems, and culture
• Strong analytical, problem-solving, and metadata skills
• Ability to translate business questions and requirements into reports, views, and BI query objects
• Experience gathering, documenting, prioritizing, and tracking requirements
• Strong organizational skills and customer-service orientation
• Ability to recognize and evaluate problems and refer them to appropriate channels for action
• Strong team skills, including active listening and rapport building
• Effective written and verbal communication skills
• Ability to communicate with stakeholders at all levels to understand requirements
• Ability to identify, document, resolve and/or escalate issues and maintain a complete issues log

Preferred Skills

• Experience in Quality Measures Reporting
• Epic build experience in a live environment (strongly preferred)
• Epic implementation experience specific to clinical workflows and order management (strongly preferred)