Jobs · OTHR

Epic Willow Analyst

GHR Healthcare · Richmond, VA · 2 wk ago
RemoteRemoteOTHRFull-time
Epic Willow Analyst – Remote Healthcare IT Job Experienced Epic Willow Analyst needed for a remote healthcare technology role supporting pharmacy applications, Epic build, production support, and workflow optimization. This opportunity offers the chance to work in a welcoming community with convenient access to local neighborhoods, parks, and everyday amenities. If you are Epic certified and enjoy solving complex issues, improving clinical workflows, and partnering with pharmacy and IT teams, this full-time permanent opportunity could be a great fit. Job Details Employment Type: PermanentWork Arrangement: Remote Epic Willow Analyst Qualifications Current Epic certification in Epic Willow Inpatient (Willow IP) or Epic Willow Ambulatory (Willow AMB) is requiredMinimum of 3 years of hands-on Epic Willow build, maintenance, and production support experienceExperience supporting pharmacy workflows within a healthcare organizationStrong analytical, troubleshooting, and problem-solving skillsExcellent written and verbal communication skillsAbility to independently manage support tickets, prioritize workload, and provide high-quality support in a fast-paced healthcare IT environment Responsibilities Provide ongoing application maintenance, production support, troubleshooting, and issue resolution for Epic WillowConfigure, build, test, and implement application enhancements, upgrades, and workflow changesCollaborate with pharmacy leadership, clinicians, and IT teams to analyze business needs and optimize pharmacy informatics workflowsParticipate in system testing, validation, and release activities for Epic upgrades and new functionalityInvestigate and resolve application incidents, service requests, and production issues while meeting service expectationsDevelop and maintain application documentation, build specifications, and support proceduresPartner with cross-functional teams to support integration with related healthcare applications Apply now to join a growing healthcare IT team and help improve pharmacy operations through Epic Willow support and optimization. Benefits 401K with Matching, Healthcare, Dental and Vision Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #GHRTech

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