Epic Training Specialist, DFCI

About the role

We are seeking an Epic Training Specialist for a position in Boston, MA. This role involves providing essential Epic system training to support key healthcare initiatives. The ideal candidate will be instrumental in ensuring that clinical and administrative staff are proficient in using the Epic electronic health record system.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Responsibilities

• Develop and deliver Epic training programs and materials.
• Conduct classroom-style and one-on-one training sessions for various user groups.
• Provide at-the-elbow support to end-users during system go-lives and post-implementation.
• Collaborate with project teams to understand workflow and system changes.
• Assess training needs and customize curriculum accordingly.
• Maintain and update training environments and documentation.

Requirements

• Experience: Proven experience as an EHR/EMR Trainer, specifically with Epic systems.
• Technical Skills: Expertise in Epic training modules and methodologies.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans (optional layer of financial protection).
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure (contributions typically allowed within 30 days of starting).
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and other perks to associations including CompTIA and IIBA.
• Dedicated customer service team for consultants and certified Career Coach.