Epic Training Analyst

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. This is a place where you can thrive professionally and grow spiritually by extending the healing ministry of Christ, where your unique experiences are valued, and where together we are even better.

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance
• Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Responsibilities

• Engages in ongoing professional development activities to maintain and enhance job-related knowledge, skills, and competencies
• Collaborates with others to deliver highly effective training and support to all levels of team members
• Deploys a wide variety of training methods, reimagining creative and innovative tools, techniques, and approaches to achieve excellent comprehension, proficiency, and performance results from team members
• Delivers onboarding, training, go-live support, and develops continuous improvement strategies for new department acquisitions and new Providers
• Other duties as assigned

Requirements

• Extensive EHR implementation and training experience
• Extensive knowledge of adult learning styles and training delivery in support of physician practice operations
• Ability to identify education and training needs in a healthcare setting and actively participate in program optimization activities
• Advanced knowledge of developing, coordinating, and implementing various training methods and techniques
• Ability to assess staff support needs to plan, develop, coordinate, monitor, and evaluate training within an ambulatory healthcare environment
• Ability to lead the development and delivery of effective training presentations and resources
• Knowledge of quality reporting and physician practice regulatory programs (e.g., HEDIS, MIPS)
• Advanced knowledge and skills necessary to deliver quality educational instruction to all levels of staff (including external agencies) in a clear and concise manner
• Advanced level of communication skills (verbally and in writing) with all levels of employees, facilitate group processes and change
• Self-motivated with excellent organizational, analytical, writing, and interpersonal skills
• Strong conflict resolution and customer relation skills
• Excels at prioritization and coordination of multiple projects
• Strong understanding of applicable policies and procedures
• Advanced knowledge in healthcare operations, information technology, revenue cycle, physician practice operations, clinical operations, nursing workflow, physician workflow, compliance practices, and medical information management
• Experience in all Microsoft Office applications [Required]
• Valid driver’s license and reliable form of transportation
• Experience in process mapping and process mapping tools (Microsoft Visio) [Preferred]
• EPIC Credential (EPIC CRED) [Required]
• Registered Nurse (RN) [Preferred]
• Certified Medical Assistant (CMA) [Preferred]
• Registered Medical Assistant (RMA) [Preferred]
• Emergency Medical Tech Cert (EMT) [Preferred]

Qualifications

• Bachelor's degree [Required]
• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
  • Associate's degree and 2+ years of highly relevant experience with 1+ year being in physician practice operations
  • High School Grad or Equivalent and 4+ years of highly relevant experience with 2+ years being in physician practice operations
• Prior Epic experience or Credentialed Trainer Certification [Preferred]

Schedule

• Full time
• Day shift

Pay

$53,789.58 - $110,046.28

Location

2363 63rd ST, Woodridge, Illinois, 60517, United States of America

Physical Requirements

Physical Requirements