Epic Systems Analyst - Ambulatory

Responsibilities

• Plans, designs/builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications.
• Performs and documents workflow analysis while evaluating user experience.
• Supports and maintains environments or applications using domain knowledge.
• Creates and maintains documentation and training materials regarding the implementation of applications.
• Configures changes within the Epic environments to provide standardized, comprehensive workflows.
• Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies.
• Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently.
• Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

Requirements

• 3 years of systems administration experience within one or more Epic modules.
• Preferred 2 years of experience in the healthcare industry.
• EpicCare Ambulatory Certification.
• Epic Healthy Planet Certification.
• Epic Campaigns Certification.

Qualifications

• Required: Associates Substitutions 2 years of relevant work experience in lieu of an Associate's Degree.
• PREFERRED: Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
• Required: Epic Application Certification within 6 months.

Skills

• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
• Excellent customer service skills.
• Uses critical thinking skills for assigned tasks.
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
• Strong organizational skills in managing priorities.
• Demonstrates knowledge of project management principles as they relate to assigned tasks.

Experience

• Required: 3 years of systems administration experience within one or more Epic modules.
• Preferred: 2 years of experience in the healthcare industry.

Pay

Minimum $68,400.00, maximum $105,900.00. Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.