Epic Senior Analyst, Cadence/Referrals

Core Responsibilities

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Serves as a primary support contact for application end-users.
• Initiates the design, development, implementation, and maintenance of the application.
• Initiates all phases of testing and the documentation of workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Initiates the identification of issues and guides the work to resolve them.
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
• Participates in on-call rotations and support and attends and participates in, applicable committees.
• Maintains regular communication with team members, including participating in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Remains knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

MINIMUM QUALIFICATIONS

• Experience: Minimum 5 years of relevant experience required
• Epic Cadence/Referrals Certification
• Ability to work evenings, nights, and weekends as necessary
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands
• Teamwork: Ability to work collaboratively with others and contribute to a team environment
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

The position is full-time.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status

The position is Staff.