Epic Revenue Cycle Trainer (Direct Hire) Local/Relocate to NH

About the role

The Client is seeking an experienced Epic Revenue Cycle Trainer to join their Revenue Cycle team. The ideal candidate will bring a passion for healthcare and a commitment to education, process improvement, and team development.

Responsibilities

• Design and deliver comprehensive onboarding and ongoing education programs for Revenue Cycle teams
• Create engaging instructor-led, virtual, and self-paced training materials
• Create role-based learning paths and competency programs that support career growth
• Train staff on patient access, registration, billing, coding, payer requirements, reimbursement processes, and Epic Revenue Cycle workflows
• Partner with Revenue Cycle leadership to identify training needs using operational metrics, quality indicators, and performance data
• Support change management initiatives for new workflows, system enhancements, and operational improvements
• Collaborate with business leaders to ensure training aligns with organizational goals and best practices
• Translate payer updates, regulatory changes, and operational policies into effective educational content
• Measure training effectiveness through KPIs, learner feedback, and operational outcomes, continuously improving curriculum
• Serve as a trusted subject matter resource for Revenue Cycle education and workflow optimization

Requirements

• Bachelor's degree in Healthcare Administration, Business, Finance, or a related field
• 3-5+ years of healthcare Revenue Cycle experience
• Hands-on Epic Revenue Cycle application experience
• Epic Credentialed in 1 or more Rev Cycle application
• Strong understanding of end-to-end revenue cycle operations, including Patient Access, Registration, Billing, and Revenue Integrity
• Experience developing and delivering training programs for adult learners
• Excellent presentation, facilitation, communication, and coaching skills
• Strong analytical skills with the ability to leverage KPIs and operational data to improve performance
• Proficiency with Microsoft Office applications

Preferred Qualifications

• Multiple Epic Credentials
• Epic Revenue Cycle certification(s)
• Experience working within a large health system
• Experience with Tableau or Power BI
• Knowledge of reimbursement methodologies, payer regulations, and healthcare compliance requirements

What Makes You Successful

• Enjoys teaching and mentoring others
• Can simplify complex Revenue Cycle concepts for diverse audiences
• Thrives in a collaborative environment and builds strong relationships across departments
• Passionate about continuous improvement and operational excellence
• Brings a data-driven approach to education and performance improvement
• Adapts quickly to changing priorities and evolving healthcare regulations

Additional Information

• Onsite 1 week a month or as needed, must be local and commute to hospital (no travel expenses will be reimbursed)
• Epic Revenue Cycle certification must be obtained within 12 months of hire if not already held
• Ideal Candidate Background: This Role Is Well Suited For Candidates Such As Epic Revenue Cycle Trainers, Epic Trainers (Prelude, Cadence, Resolute HB/PB, Claims), Revenue Cycle Education Specialists, Revenue Cycle Managers interested in transitioning into training, Patient Access or Billing leaders with experience developing educational programs, Healthcare Revenue Cycle Consultants with Epic implementation or optimization experience

Our Team

Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Our ELITE Values – Excellence, Learning, Innovation, Trust, Enthusiasm – drive us to be and do more to redefine healthcare consulting, transforming healthcare for our clients and the communities they serve. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.