APPRENTICE EPIC REVENUE CYCLE ANALYST- INSTALL
Position Overview
The Apprentice Epic Revenue Cycle Install Analyst is an entry-level role designed to provide hands-on experience in supporting the implementation, configuration, and maintenance of Epic Electronic Health Record (EHR) applications.
Essential Duties
- Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs.
- Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements.
- Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality.
- End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts.
- Training Support: Assist in creating user guides and training materials for member staff.
- Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps.
- Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT.
- Engage in training and development activities to build analytical and technical skills.
Qualifications
- Completion of an OCHIN workforce training program or similar experience (e.g., prior role within OCHIN, member site, or similar organization) preferred.
- Epic proficiency must be obtained within 60-90 days of employment.
- Interest in data analysis, problem solving, and continuous learning.
- Basic understanding of healthcare operations and EHR systems.
- Strong analytical and problem-solving skills.
- Excellent communication, collaboration, and organizational skills.
- Strong computer literacy and willingness to learn new tools and systems.
- Strong attention to detail and ability to follow instructions.
Benefits
We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers.
Pay
Details on pay are not specified in the job posting.
Schedule
This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
Physical Requirements/Work Environment
- Constant interpersonal skills, teamwork, and customer service.
- Frequent creativity, mentoring, presentations/teaching.
- Occasional decision making and independent judgment or action.
- Reading, speaking, writing, and understanding English.
- While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
- This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
- The role routinely uses standard office equipment such as computers and mobile devices.
Work Location and Travel Requirements
OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
Work from Home Requirements
- Ability to work independently and efficiently from a home office environment.
- High Speed Internet Service.
- It is a requirement that employees work in a distraction free workplace.
- No travel is required.
Covid-19 Vaccination Requirement
To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
Equal Opportunity Statement
OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.