Epic Revenue Cycle Systems Analyst - Front End

Epic Revenue Cycle Application Support

Provide advanced functional support for Epic HB, PB, and Claims, including configuration and advisory guidance. Serve as the primary liaison between Revenue Cycle leadership and IT for system issues, enhancements, and initiatives.

Support Professional Billing workflows, including charge capture, claim edits, and reimbursement processes. Troubleshoot complex end-to-end revenue cycle issues across billing, claims, and payment processes. Coordinate with Epic Community Connect partners for build requests, testing, and system changes.

Revenue Cycle Optimization & Process Improvement

Partner with leadership to improve billing accuracy, claim timeliness, denial prevention, and reimbursement outcomes. Analyze front-end, mid-cycle, and back-end workflows to align Epic functionality with best practices. Support initiatives focused on clean claims, DNFB reduction, denial management, and payer compliance. Participate in system upgrades, projects, and optimization efforts impacting revenue cycle performance.

Claims & Compliance Support

Support Claims functionality, including edits, clearinghouse processes, payer rules, and ERA workflows. Ensure compliance with Medicare, Medicaid, and commercial payer requirements. Collaborate with HIM, Compliance, and Revenue Integrity to align documentation, coding, and billing.

Reporting & Data Analysis

Analyze revenue cycle performance using Epic reporting tools (Cogito, Clarity, Caboodle). Develop and deliver reports and insights to support operational and executive decision-making.

Stakeholder Engagement & Training

Act as a trusted advisor; lead workflow reviews, facilitate sessions, and provide end-user training and support.