Remote Epic Revenue Cycle Systems Analyst - HB/PB

About the role

We are seeking an experienced Epic Revenue Cycle Systems Analyst to serve as a subject matter expert supporting and optimizing Epic Hospital Billing (HB), Professional Billing (PB), and Claims workflows. This role acts as a key liaison between Revenue Cycle operations and IT, ensuring alignment between system functionality, operational goals, and regulatory requirements.

Responsibilities

• Provide advanced functional support and configuration guidance for Epic HB, PB, and Claims applications
• Serve as the primary liaison between Revenue Cycle teams and IT for system issues, enhancements, and initiatives
• Troubleshoot and resolve complex issues across billing, claims processing, and payment workflows
• Support professional billing workflows including charge capture, claim edit resolution, and reimbursement optimization
• Lead and support performance improvement initiatives (clean claims rate, DNFB reduction, denial prevention)
• Ensure compliance with payer rules, Medicare/Medicaid, and commercial billing regulations
• Analyze current workflows and align Epic functionality with industry best practices
• Develop reporting insights using Epic tools (Clarity, Cogito, Caboodle)
• Facilitate stakeholder meetings, workflow reviews, and end-user training sessions
• Participate in system upgrades, go-lives, and ongoing optimization initiatives

Requirements

• 3+ years experience in an Epic Systems Analyst role
• One of the following Epic certifications: Epic Resolute Hospital Billing (HB), Epic Resolute Professional Billing (PB)
• Strong knowledge of end-to-end healthcare revenue cycle operations
• Experience supporting billing, claims, and reimbursement workflows
• Proven experience troubleshooting complex system and workflow issues
• Familiarity with payer regulations and compliance requirements

Preferred Skills & Experience

• Experience with provider-based billing and reimbursement workflows
• Experience in Revenue Cycle optimization (denials, DNFB, reimbursement improvements)
• Data analytics experience (SQL, Power BI, Tableau)
• Hands-on experience with Epic reporting tools (Clarity, Cogito, Caboodle)
• Experience working in Community Connect environments
• Strong business analysis and workflow optimization capabilities
• Excellent communication, stakeholder engagement, and consultative skills
• Able to manage multiple priorities and complex initiatives

Benefits

• Competitive benefits package including medical and dental coverage
• Eligibility for monthly and annual bonus programs (once permanent in PFS)
• Supportive, people-first culture with a strong sense of community
• Friendly, collaborative team environment with approachable leadership
• Opportunities to participate in community events and initiatives