Epic Resolute HB Analyst

Remote position with monthly onsite travel (all travel expenses fully covered).

About the role

We are seeking an experienced Epic Hospital Billing Analyst to support a healthcare organization's Epic revenue cycle initiatives. This role will play a key part in supporting the organization's most recent Epic go-live while driving ongoing maintenance, optimization, enhancement, and upgrade activities across the Hospital Billing (HB) application.

The ideal candidate will possess strong Epic Hospital Billing expertise, excellent analytical and problem-solving skills, and the ability to collaborate with clinical, operational, and technical stakeholders.

Responsibilities

• Support the Epic Hospital Billing application following a recent go-live, ensuring system stability and operational success.
• Partner with revenue cycle, operational, and IT stakeholders to identify opportunities for system optimization and workflow improvements.
• Perform application configuration, build, maintenance, testing, and documentation activities.
• Analyze, troubleshoot, and resolve application-related issues in a timely manner.
• Support Epic upgrade planning, testing, and implementation efforts.
• Gather business requirements and translate them into Epic solutions and system enhancements.
• Participate in change management processes and ensure adherence to organizational standards.
• Conduct system validation, integrated testing, and user acceptance testing activities.
• Develop and maintain system documentation, workflows, and support materials.
• Provide end-user support and guidance to maximize application effectiveness.

Key focus areas include:

• Post-go-live stabilization and support activities.
• Ongoing Epic Hospital Billing maintenance and production support.
• Revenue cycle workflow optimization and process improvement initiatives.
• Epic upgrades, enhancements, and continuous improvement efforts.
• Collaboration with operational and technical teams to improve system performance and user experience.

Requirements

• Active Epic Hospital Billing (HB) Certification is required.
• 3+ years of experience supporting Epic Hospital Billing applications.
• Experience supporting Epic go-live initiatives, post-go-live stabilization, and ongoing production support.
• Hands-on experience with workflow analysis, system configuration, build, testing, and implementation activities.
• Strong understanding of healthcare revenue cycle operations and hospital billing workflows.
• Experience with Epic upgrades, enhancement requests, optimization projects, and issue resolution.
• Ability to troubleshoot complex system and workflow issues and recommend effective solutions.
• Strong communication and stakeholder management skills.
• Ability and willingness to travel onsite approximately once per month (travel expenses covered).

Preferred Qualifications

• Additional Epic certifications are a plus.
• Experience in integrated healthcare delivery systems or large health systems.
• Knowledge of claims processing, reimbursement, charge capture, and revenue cycle best practices.
• Experience supporting interface, reporting, or third-party application integrations.

Pay

The pay range for this position is $70.00 - $79.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a contract position based in New York, NY with a hybrid work arrangement.

Approximately one onsite visit per month is required (all approved travel expenses will be reimbursed or paid by the client).