Epic Research Systems & Applications Administrator

About the Role

This role serves as the primary application owner for Epic Research at Children’s Hospital of Philadelphia (CHOP). The position focuses on strategic advancements of the program within the larger CHOP enterprise while supporting the day-to-day needs of its users. The role aligns Epic Research with various support groups, engages with clinical research leadership, information systems support personnel, end users, data security, and governance groups, and works cross-functionally to advance functionality in support of the Strategic Plan.

Responsibilities

• Independently serves as the primary application owner for Epic Research at CHOP, focusing on strategic advances and day-to-day user support.
• Aligns Epic Research with support groups by engaging clinical research stakeholders, Digital & Technology Services (DTS) personnel, end users, data security, and governance groups.
• Advocates for application support and develops/reports metrics on usage, support needs, governance, and program health.
• Oversees Epic Research upgrades and interfaces in collaboration with the vendor and Research DTS.
• Participates in test plan development, validation, and execution.
• Diagnoses and resolves technical, management, and business issues, recommending process improvements.
• Identifies and implements new Epic Research features, assists with study design adaptation, and manages API integrations.
• Aligns Epic Research workflows with other clinical research applications (e.g., OnCore, REDCap) to maximize data value.
• Mentors staff, trains new team members, and supervises teams as applicable.

Qualifications

• Bachelor's Degree - Required
• Master's Degree - Preferred

Experience

• At least seven (7) years of related systems and applications experience - Required
• At least five (5) years in biomedical research data management or clinical research study/trial management - Required
• At least five (5) years of Epic administration or similar clinical research application administration (e.g., OnCore, REDCap) - Preferred
• At least five (5) years of supervisory or management experience - Preferred
• Previous project management experience in complex matrix projects - Preferred
• Experience with source code management, application development, data services, and/or project lifecycle management - Preferred

Skills

• Demonstrated oral, presentation, and written communication skills
• Highly communicative, collaborative, and customer-focused approach
• Working knowledge of biomedical research data management systems (e.g., Epic) - Preferred
• Ability to organize, prioritize, and coordinate multiple tasks
• Proficiency in web-enabled technologies and software
• Understanding of database software
• Knowledge of IRB, HIPAA, and privacy protection compliance - Preferred

Pay

SALARY RANGE: $107,200.00 - $142,100.00 Annually. Salary ranges are for full-time positions; part-time pay will be adjusted accordingly. This role is eligible for an incentive program. Offers may exceed the posted range based on skills and experience.