Epic Professional Billing Analyst - Intermediate

Responsibilities

• Works with requestors and users to understand and document current workflow with an eye toward proposed future workflows.
• Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios.
• Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.
• Performs ongoing maintenance and configuration updates to Epic applications.
• Creates test scripts, timelines, and plans for application and workflow changes.
• Tests clinical information system configuration and processes, including testing across applications.
• Coordinates and participates in requestor and user testing of application changes.
• Provides tier-two support to end-users both remotely and in-person.
• Maintains and resolves incoming tickets.
• Serves as a liaison between users and vendors.
• Coordinates system fixes and changes with software vendors.
• Coordinates the deployment of application changes with the training team and operations.

Qualifications

• Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment.
• Advanced critical and analytical thinking proficiencies.
• Excellent verbal/written communication and follow-up skills.
• Demonstrated advanced troubleshooting competencies.
• Excellent organizational and project management skills.
• PB & PB Claims preferred.
• Epic certification must be maintained per Epic Corporation standards.
• Bachelor’s degree (4 years of comparable experience may be substituted for a degree).

About the Role

This position is responsible for Revenue Cycle application(s)/module(s) of Epic. It requires individuals who thrive in a fast-paced, agile environment, capable of changing direction quickly, multitasking, and demonstrating a passion and eagerness to learn new technologies.

Requirements

• Advanced critical and analytical thinking proficiencies.
• Excellent verbal/written communication and follow-up skills.
• Demonstrated advanced troubleshooting competencies.
• Excellent organizational and project management skills.
• PB & PB Claims preferred.
• Epic certification must be maintained per Epic Corporation standards.
• Bachelor’s degree (4 years of comparable experience may be substituted for a degree).

Skills

• Ability to work independently and execute multiple assignments simultaneously in a complex environment.
• Advanced critical and analytical thinking.
• Excellent verbal and written communication.
• Advanced troubleshooting skills.
• Organizational and project management skills.
• Knowledge of PB & PB Claims.
• Epic certification.
• Bachelor’s degree or equivalent experience.

Benefits

UT Health San Antonio offers an excellent benefits package including medical, dental, vision, disability, flexible spending accounts (FSAs), retirement options, time off, and discounts. Employees are eligible for benefits after working at least 20 hours a week for at least 4.5 months. The company is committed to equal employment opportunity and affirmative action.