Epic Principal Trainer

Key Responsibilities

• Support Sr Principal Trainers in developing and maintaining role-based curricula and training materials
• Aid in training readiness activities such as environment validation, content reviews, and deployment preparation
• Participate in training delivery and provide support during instructor-led sessions
• Collaborate with Clinical Informatics, Operations, IT, and Learning & Development teams
• Ensure training materials reflect current workflows and system functionality
• Support go-live activities, including at-the-elbow support and issue escalation
• Identify opportunities to improve training content and learner experience

Required Qualifications

• Bachelor’s degree or equivalent experience
• 2+ years of experience in clinical informatics, healthcare IT, or enterprise training
• Hands-on Epic experience in an operational, training, or support capacity
• Strong communication and organizational skills

Preferred Qualifications

• Prior training or facilitation experience
• Familiarity with curriculum development and adult learning principles

Education/Certification Requirement

• Epic certification not required at hire
• Must obtain required certification(s) within 6-12 months of hire, depending on business requirements and access to training courses