Epic Principal Systems Analyst

About the role

This role will work exclusively with our Center for Healthcare Quality and Analytics (CHQA). The analyst will work on Patient Reported Outcomes and other quality improvement related requests. The ideal candidate should have extensive experience with patient-entered questionnaires. Welcome certification or comparable badges would be helpful but not required.

Responsibilities

• Performs operational support, maintenance and system configuration as defined in departmental operating procedures and recommends operational and process improvements.
• Identifies, analyzes and resolves data and system issues of advanced complexity.
• Works independently and leads teams in support of team initiatives and projects; manages cross functional work teams with no direct reports.
• Demonstrates advanced proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
• Develops, validates and executes comprehensive test plans.
• Performs 24/7 on call support if applicable.
• Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors, colleagues, and senior leadership.
• Acts as a Subject Matter Expert in their area of application or domain.
• Educates and coaches other team members; provides quality reviews of other work products such as system documentation and requirements.

Requirements

• A System Analyst Principal is a senior level position in the System Analyst job family.
• Required to mentor other staff and lead teams.
• Subject Matter Expert in their domain.

Qualifications

• Bachelor's Degree Required.
• Bachelor's Degree with a field of study in Computer Science, IS, Business, or Healthcare Preferred.

Skills and Abilities

• Excellent communication and teamwork skills including conflict resolution (Required proficiency).
• Advanced critical thinking, problem-solving and troubleshooting skills. (Required proficiency).
• Proficient skills in Microsoft Office products. (Required proficiency).
• Ability to facilitate meetings with senior leaders and cross functional groups (Required proficiency).
• Advanced documentation skills (Required proficiency).
• Mentoring and teaching of staff (Required proficiency).

Benefits

At CHOP, we are committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine.

Pay

SALARY RANGE: $104,600.00 - $138,600.00 Annually

Schedule

This department works approximately 80% remotely, 20% on site in our Philadelphia offices on an as-needed basis.