Epic Population Health Application Analyst

Responsibilities

• Troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests for departmental users, associated medical staff, key stakeholders, management and leadership.
• Contributes to technical and workflow root cause analysis.
• Analyze business operations as they relate to design decisions and prioritize and implement requested changes to the system.
• On an as needed basis, performs in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of integrated applications with minimal assistance.
• Design, Test, Implement and support files/systems within assigned products and scope with minimal supervision.
• Populates tables and databases, for a domain with multiple owners, with some assistance from Vendor and Information Technology staff.
• Collaborates in an integrated approach to eliminate the potential for a negative impact to our customers and patients.
• Responsible for maintaining set standards of application system build and database maintenance, including updates to master files, profiles, dictionaries, and other databases.
• Assists with recommendations for standardized naming, numbering and security conventions.
• Demonstrates excellent interpersonal, organizational and communication skills.
• Communicates effectively (written and oral) across all levels of the organization and has the ability to determine the appropriate forum for each method.
• Develops effective working relationships across HonorHealth and with vendor applications support personnel.
• Collaborates effectively with team members to adjust priorities based on business needs.
• Must be willing and able to travel to any/all HonorHealth and affiliated sites.
• Assists with the change management, project management, and documentation policies and standards, established by the Information Technology Department and Project Management Office for maintenance, requests and new initiatives.
• May lead low to moderate complexity projects as assigned.
• Understands and utilizes the IT Project Management toolset for the successful completion of initiatives.
• Understands and follows established change management procedures for testing, documenting, and communicating system changes.

Qualifications

• Associates or 2 years' work related experience Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field Required
• Bachelors Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field Preferred
• Experience: 3 years of Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Required
• Experience: 5 years of Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Preferred
• Certification for assigned application should be obtained within designated timeframe per policy. Required Epic Certification - Certificate, Training and/or certification in assigned application.
• Certification or licensure for clinical, revenue cycle, or business unit that primary application supports. Epic certification as applicable for assigned team. Preferred