Epic Client Systems Administrator (ECSA)

Prominence Advisors · United States · 4 days ago

RemoteRemoteConsultingFull-time

Install, configure, and manage Epic Hyperspace, Epic-specific print services, Interconnect, and related client system components
Monitor and maintain system performance, availability, and security of Epic applications
Support Citrix, VMware, or other virtual delivery platforms used to provide Epic access
Troubleshoot and resolve issues related to Epic client applications, end user access, and environment stability
Collaborate with technical teams, application analysts, and vendors to support upgrades, patches, and new releases
Create and maintain system documentation, standard operating procedures, and configuration records
Manage and maintain Epic print services, including deployment and troubleshooting of printers within Epic
Participate in disaster recovery planning and testing
Provide on-call support as needed for production issues
Ensure compliance with organizational policies, industry standards, and security requirements

Certifications: Epic Client Systems Administrator certification
Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
Experience: Supporting Epic client applications and infrastructure
Familiarity: With Windows Server administration, Active Directory, and Group Policy
Experience: With Citrix, VMware, or similar virtualization technologies
Skills: Strong troubleshooting skills for application and system performance issues, Understanding of networking fundamentals, including DNS, DHCP, and load balancing
Preferred Skills: Experience with healthcare IT systems and workflows, Knowledge of scripting and automation (PowerShell, VBScript, etc.), Prior experience in large enterprise environments with 24/7 clinical operations

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