EPIC Certified Applications Analyst- - Clindoc/ASAP

Job Description

Epic Certified Applications Analyst implements and maintains Epic systems and databases to ensure optimum performance. They manage complex Information System projects/products in order to provide automated solutions that meet business needs using the Epic solution. They maintain Epic applications and facilitate updates, new releases and system enhancements. They communicate project and team status to internal and external audiences when necessary. They conduct or participate in system technical and application reviews to determine feasibility, cost and evaluate usefulness. They assist in development and training of existing and new employees.

Scope/Growth

Counsels with internal customers to validate timeline and assumptions and incorporates validated information into the project plan. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Participates in all phases of review and testing of new enterprise applications and updates as evidenced by note/change review, development and execution of test data/scripts, validation of test results, and end user acceptance sign off in accordance with documentation standards. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Analyzes new functionality to assess usefulness and determine an implementation schedule in conjunction with established review procedures.

System Maintenance

Implements and maintains Epic systems and databases to ensure optimum performance. Follows standards for on-call, downtime and request processing. Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy. Analyzes complex processes as evidenced by collaboration, research, workflow analysis, and data extraction. Follows through across the incident and request lifecycle (from inception to completion) in accordance with Epic documentation standards.

Project Oversight

Aids in information Systems projects in order to provide automated solutions that meet operational/business needs using enterprise solutions. Maintains applications and facilitates updates, new releases and system enhancements. Consults with internal customers to validate timeline and assumptions and incorporates validated information into the project plan. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Participates in all phases of review and testing of new enterprise applications and updates as evidenced by note/change review, development and execution of test data/scripts, validation of test results, and end user acceptance sign off in accordance with documentation standards. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Analyzes new functionality to assess usefulness and determine an implementation schedule in conjunction with established review procedures.

Mentoring

Aids in recruitment, development and training of existing and new employees. Remains current on programming tools/methodologies and makes recommendations for team/analyst training programs to the Supervisor/Manager/Director, in accordance with department budget and strategic plan. Assists in the development and implementation of employee training/mentoring activities.

Communication

Communicates status to teammates and internal and external customers. Follows through on issues for resolution. Effectively reaches out to teams in order to facilitate issue resolution or address project constraints. Escalates and communicates status to Supervisor/Manager/Director in accordance with established standards. Participates in team meetings, huddles and work groups. Provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards. Assists in the maintenance and communication for new version releases and change control processes. Follows procedures and standards for naming application/system guidelines.

Qualifications

• Bachelor’s Degree in Healthcare or Information technology related field or four (4) years of equivalent work experience is required.
• Minimum of three (3) years' experience in an IT or healthcare role is required.
• At least one Epic certification is required. Epic End User Experience Is Preferred.
• Current Epic certification or accreditation must be maintained for all essential certifications per Epic Corporation standards.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retail Savings Match
• An Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Discounts to on-campus dining