EPIC Application Training Specialist (ClinDoc)

About the role

This position involves preparing and delivering training programs, providing ongoing end user support for applications as needed, and executing usability programs.

Responsibilities

• Prepare and deliver training programs
• Ongoing end user support for respective applications as needed
• Execute plans for usability programs
• May include on-site support, classes, or support outside of normal business hours
• Training methods may include classroom instruction, web-based learning, remote instruction, one-on-one coaching, and various written materials
• Create and adapt instructional materials for different audiences
• Provide feedback on necessary improvements to curriculum and any learning obstacles identified
• User support may include both on-site and remote support when needed
• Prepare and support users for upgrades, significant system changes, and operational initiatives requiring application support
• All trainers play a role in the continuous improvement of training-related products and services

Qualifications

• H.S. Diploma or General Education Degree (GED) required
• Bachelor's Degree preferred
• 3 years of experience in healthcare information system training or related field required
• Licenses and certifications not required