Epic Beacon/Ambulatory Analyst - Hybrid - 140165
UC San Diego Health · San Diego, CA · 1 mo ago
OTHRFull-time
About the role
The Epic Beacon/Ambulatory Analyst supports Epic Beacon (oncology) application support, focusing on Beacon and Ambulatory crossover. This role ensures consistency and smooth integration across clinical workflows and system dependencies.
Responsibilities
- Support, optimize, and troubleshoot shared workflows where Beacon and Ambulatory processes intersect.
- Review and implement Epic version updates and upgrades pertaining to oncology and Beacon/Ambulatory workflows, ensuring release readiness.
- Translate clinical and operational needs into effective Epic functionality.
- Provide problem management and incident resolution.
- Participate in end-user training.
- Involvement in larger optimization and strategic initiatives led by a senior analyst.
- Work closely with other analysts and clinical and operational leaders to advance system integration and operational efficiency.
Qualifications
- Seven (7) years of related experience, education/training, OR a Bachelor’s degree in related area plus three (3) years of related experience/training.
- Experience and proven success in information systems implementation, development, and support within a large-scale healthcare organization.
- Strong problem-resolution skills, with the ability to quickly diagnose problems and develop, test, and implement appropriate solutions.
- Strong interpersonal skills, with the ability to train, support, and work collaboratively with users of clinical information systems.
- Detail-oriented, with proven organizational skills and the ability to manage time, prioritize tasks, and complete projects on time.
- Strong written and verbal communications skills, with the ability to convey technical information clearly and concisely.
- Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce reports and analyses.
- Ability to work with senior staff and managers, providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
- Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.
- Demonstrated ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning, and gap analysis.
- Ability to effectively utilize system tools to meet user functionality needs.
- Ability to plan and organize day-to-day activities and short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high-quality planning documents.
- Excellent written and verbal communication skills.
- Dedicated team player with strong interpersonal skills.
Priorities
- Epic Beacon Certification — preferred at hire or required within 120 days of hire, per Epic credentialing requirements.
- EpicCare Ambulatory Certification.
- Additional Epic module certifications or badges relevant to oncology or ambulatory workflows.
- Knowledge of oncology, infusion, and/or ambulatory clinical operations and workflows.
- Familiarity with Epic Beacon protocols, treatment plans, and therapy plans.
- Experience supporting oncology, infusion, BMT, or apheresis workflows within Epic Beacon and integrated Ambulatory processes.
- Experience as a major participant in a clinical system implementation.