Epic Analyst, MyChart

Core Responsibilities

• Serves as a support contact for application end-users.
• Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Affords assistance in analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.

CORE QUALIFICATIONS

• Bachelor’s degree in relevant field
• Epic MyChart Certification
• Minimum 3 years of relevant experience
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to recognize, analyze, and solve a variety of problems
• Ability to lead, motivate, develop and train others
• Proficiency in computer software (i.e. Microsoft Office)
• Commitment to the University’s core values

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

This is a Full-time position.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Qualifications

Any appropriate combination of relevant education, experience and/or certifications may be considered.

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Full time

Application Instructions

To apply, please click here to log in to Workday as a current Staff, Faculty or Temporary employee at the University of Miami. For external applicants, please review the application instructions provided in the job posting.