Application Analyst, Epic MyChart and/or Cadence

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Qualifications

• 2-5 years of experience in core discipline
• Preferred: Bachelor's degree

Responsibilities

• Support and maintain assigned services and systems
• Works with team to monitor, analyze and plan upgrades
• Maintains the production issue queue and resolves issues while maintaining Customer Service Level Agreements
• Executes project tasks as assigned
• Adheres to and enhances quality assurance standards, systems development and delivery methodologies
• Contributes to ongoing process to integrate end users requests with software functionality
• Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use
• Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment
• Participates in on call rotation
• Contributes to the maintenance of application/technical documentation and architecture diagrams

About the role

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization.

To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Northwestern Medicine Understands That Technology Plays An Integral Role In Shaping The Future Of Health Care. Information Services Strategically Supports The Organization By:

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies
• Implementing advanced technologies in clinical and administrative areas
• Furthering development of the end user support model to help enhance modern infrastructure