Environmental Services Lead

About the role

Provides leadership within the Environmental Services (EVS) department providing activities to assure compliance with safety and sanitation regulations. Responsible for a variety of environmental services duties, follows special healthcare cleaning techniques as required, and trains staff as needed. Ensures a professional and appropriate service standard while performing the job. Follows system-wide standards as well as department specific service standards. Responsible for ensuring the very best patient/family/ customer experience by optimizing all customer interactions. Fosters a positive work environment through mutual support and cooperation and adheres to service standards.

Responsibilities

• Schedules breaks and lunches daily for all assigned staff.
• Utilizes the staff schedule to plan for sufficient daily staffing.
• Coordinates with the Supervisor and or Manager and Director as necessary.
• Coordinates communication between shifts to ensure continuity of service.
• Assists with the development of all performance improvement plans for staff directly under them in discipline.
• Assures timely and effective response to all department requests and requirements.
• Mentors and empowers employees by delegating responsibilities, assisting employees with work performance issues and promoting a teamwork environment.
• Uses wireless technology to monitor bed tracking status in designated patient departments and areas.
• Responsible for inventory management of EVS supplies.
• Maintains all work areas in a clean and orderly condition.
• Observes and promotes fire prevention and safety practices.
• Follows all infection control policies.
• Monitors daily sign in sheet and adjusts the assignments for call-offs, census, and other factors accordingly.
• Oversees the work performance of Environmental Services personnel.
• Assures all assigned areas are clean, safe, and orderly.
• Provides input to Supervisor on performance evaluations of assigned personnel in the presence of an Environmental Services Supervisor.
• Rearranges work assignments for all shifts as necessary.
• Conducts Quality Improvement inspections of assigned areas routinely.
• All EVS Staff who enter Medication Rooms (Where Applicable) must receive mandatory education