Environmental Services Director (Maintenance)

At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

About the Role

This exempt, salaried position reports to the Executive Director with further support from the Regional Director of Facilities. The Maintenance Director / Environmental Services Director plans, organizes, develops, and directs the general operating maintenance, repair, and housekeeping of the community to maintain a safe, clean, and comfortable environment.

Responsibilities

• Directs the Environmental Services, Maintenance, and Housekeeping departments, ensuring efficiency, safety, and regulatory compliance.
• Develops and implements departmental policies, procedures, and preventative maintenance programs.
• Coordinates services with Wellness, Marketing, Food Service, and other internal departments.
• Monitors community expenditures to ensure compliance with the monthly budget.
• Assists in recruitment, retention, selection, and evaluation of department personnel.
• Develops department and personnel schedules, including work hours, assignments, and cleaning schedules.
• Ensures compliance with all Federal, State, and Local regulations, including maintaining required logs, inspections, and permits.
• Maintains operations within departmental system software (e.g., Yardi, DSSI, TELS).
• Secures and assists with vendors and contracts for departmental systems (e.g., fire alarm, HVAC, plumbing, elevators, landscaping).
• Maintains access control systems, door hardware, and keying systems.
• Performs general maintenance work (snow removal, painting, carpentry, plumbing, light electrical) and operates related tools and equipment.
• Conducts daily inspections of the building, grounds, and equipment to determine necessary maintenance and repairs.
• Participates in community surveys, inspections, and audits, developing corrective plans for deficiencies.
• Manages department supply purchases in coordination with the Executive Director.
• Maintains and trains associates on the Emergency Preparedness Plan, conducts emergency drills, and assists with evacuations.
• Provides on-call support for emergencies after hours and on weekends, including occasional weekend coverage as Manager on Duty.
• Supports capital expenditure (CapEx) projects, including renovations, system upgrades, and bulk purchases.
• Attends in-service training and may provide support to sister/local Monarch communities as needed.

Requirements

• Minimum of three (3) years of experience in maintenance, facilities management, or a related field.
• Valid driver’s license with an acceptable driving record.
• Strong knowledge of maintenance and housekeeping practices, as well as laws, regulations, and guidelines governing maintenance functions.
• Working knowledge of building systems, including HVAC, electrical, plumbing, and fire safety systems.
• Hands-on experience with general maintenance, carpentry, and repair work.
• Ability to safely operate power and handheld tools and maintenance equipment.
• Proficiency in Microsoft Office and Facility Management software systems.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Supports the mission, values, and vision of Monarch Communities, ensuring resident privacy, dignity, and well-being.
• Cooperates with safety programs, confidentiality policies, and quality assurance initiatives.
• Demonstrates teamwork, appropriate judgment, and tactful communication in sensitive situations.

Physical Abilities

• Frequently required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• Must lift or carry up to 50 lbs and perform intermittent physical activity, including lifting and supporting residents using proper body mechanics.
• Subject to frequent interruptions and may encounter hostile or emotionally upset residents, family members, or visitors.
• Must cope with mental and emotional stress associated with the position.

Benefits

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&D, Short-Term Disability, and Long-Term Disability
• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement
• Employee Referral Bonus
• Resident Referral Bonus

Pay

Salary Range: $80,000 - $90,000 yearly