Environmental Services Asst Ops Manager

Job Description

PRIDE Industries is a fast-paced company dedicated to creating jobs for people with disabilities and providing high-quality, value-added solutions to its nationwide customers. We are currently seeking an Environmental Services Assistant Operations Manager.

Typical Duties

• Directs and supervises assigned staff to perform environmental services with emphasis on Infection Control.
• Assists Operation Manager with employee hiring and disciplinary process up to and including terminations.
• Conducts or participates in the investigation process in response to incidents.
• Conducts periodic inspections of entire facility to ensure safety, security, and cleanliness standards.
• Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling, and reviewing the performance of employees.
• Writes up incident reports and suggests corrective measures as applicable.
• Conducts inspections for quality and safety. Makes necessary corrections.
• Schedules and prioritizes tasks, ensuring adherence to procedures, regulations, and guidelines while minimizing errors and safety risks.
• Provides functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.
• Maintains professional relationships with site Point of Contact (POC), ensuring services are performed in accordance with contract, and resolves any problems with services.
• Assumes responsibility for the entire facility in the absence of the Operations Manager.
• Reports any injuries or accidents, including those caused by PRIDE employees, to PRIDE Senior Management team immediately.

Minimum Qualifications

• High School Diploma or GED
• Two or more years of experience in environmental services and/or custodial maintenance, including lead worker responsibilities
• Prior supervisory experience preferred
• Experience working with adults with developmental disabilities and/or physical challenges, preferred
• Knowledge of Cal OSHA and OSHA occupational safety regulations
• Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, address employee relations appropriately
• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and procedures
• Ability to communicate effectively both orally and in writing, to make presentations and respond to inquiries by senior management, customers, and/or employees
• Demonstrated leadership, organizational, reasoning, problem-solving, and analytical skills
• Exceptional customer service skills
• Human relation skills to build effective relationships with team, customers, and public
• Advanced computer literacy including knowledge of word processing, spreadsheet, database, and presentation software
• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation
• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to establish priorities and solve a wide range of business, operational, and strategic management problems
• Flexibility to respond to changing work priorities and handle numerous projects at the same time

Mental Requirements

• This position requires the ability to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising the employee’s health and well-being or that of their co-workers or inmates.

Physical Requirements

• Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
• Standing and walking
• Bending, kneeling, reaching, and stooping
• Lifting boxes or equipment weighing up to 35 pounds, and up to 50 pounds occasionally
• Pushing or pulling objects such as vacuums, carts, mops, etc., may be required to push/pull equipment weighing up to 70 pounds
• Grasping both small & large objects
• Climbing ladders and/or step stools

Work Environment

• Work is performed in a prison healthcare facility with specialized needs for security and environmental control.
• Employees may be required to work in areas with exposure to dirt, dust, odors, toxic chemicals, bodily fluids, feces, and infectious diseases;
• Will work in high security areas with protocols.
• Employees may also be exposed to, depending on the weather, elements such as wind, rain, cold, and heat.
• Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.