Entry Level Travel Coordinator - remote

Key Responsibilities

• Respond to customer inquiries via email, chat, and phone in a timely and professional manner
• Resolve customer issues, complaints, and requests with accuracy and empathy
• Maintain detailed records of customer interactions using CRM tools
• Escalate complex issues to senior support or management when needed
• Provide product or service information clearly and confidently
• Collect customer feedback to improve overall experience and service quality
• Work closely with internal teams to ensure smooth problem resolution

Requirements

• High school diploma or equivalent (Associate’s or Bachelor’s preferred)
• 6 months of experience in customer service, support, or client-facing role
• Strong written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Basic computer skills and familiarity with CRM systems
• Strong problem-solving and active listening skills
• Experience in customer experience or customer success roles
• Bilingual abilities (a plus, not required)
• Experience working remotely or in digital support environments

Pay

Competitive salary (based on experience)

Schedule

Flexible work arrangements (remote)

Benefits

• Training provided
• Opportunities for career growth within customer experience or operations
• Supportive team culture focused on development and learning