Entry-Level Trainer

About the role

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

• Lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff.
• Serve as the first point of contact for many staff and users, shaping their experience as they transition to Epic and assisting them in saving lives.
• Be involved in the training process from start to finish, including instructional design and the development of training materials and scenarios.
• Work in tight-knit teams to design workflow-based training content.
• Work directly with organizations to help develop their training.
• Participate in projects to make the software more intuitive.

Requirements

• Bachelor’s degree or greater (any major).
• Prior education, teaching, or performance experience preferred.
• A history of academic and professional success.
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID-19 vaccination.

Benefits

• Comprehensive benefits to support health and happiness.
• Merit-based compensation that reflects the impact of your work on the company and customers.
• Annual raises and bonuses.
• Stock grants that give you a greater stake in the success of Epic and its customers.

Schedule

• Typical month includes 1–2 trips lasting 2–4 days.

Pay

Compensation is merit-based and reflects the impact of your work on the company and customers; annual raises and bonuses are available.

Location

Madison, Wisconsin — the second fastest-growing market for tech talent in the United States, home to the state capital and the University of Wisconsin.

About Madison

Madison is surrounded by water and has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third-best metro in the U.S. for young professionals (Forbes Advisor).

Campus life

Our uniquely themed campus is designed to enhance productivity in offices, conference rooms, or by a fireplace in a comfy chair. All meals are restaurant-quality, cost only a few dollars, and are prepared by a team with talent from restaurants around the country.

Sabbatical

After five years at Epic, you’ll earn a four-week sabbatical anywhere in the world.

Diversity, equity, and inclusion

We know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles.