Entry-Level Trainer

About the role

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

• Lead in-person and virtual training sessions for physicians, nurses, and other healthcare users as well as our own staff.
• Act as the first point of contact for many staff and users, shaping their experience as they transition to Epic and helping them save lives.
• Own the training process from start to finish, including instructional design, development of training materials, and delivery of scenarios.
• Collaborate in tight-knit teams to design workflow-based training content.
• Work directly with organizations to help develop their training programs.
• Contribute to projects aimed at making Epic software more intuitive.

Qualifications

• Bachelor’s degree or greater (any major).
• Prior education, teaching, or performance experience preferred.
• History of academic and professional success.
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID-19 vaccination required.

Benefits

• Restaurant-quality meals available on campus for a few dollars.
• Four-week paid sabbatical after five years anywhere in the world.
• Comprehensive benefits package focused on health and growth.
• Merit-based compensation that reflects the impact of your work.
• Annual raises and bonuses.
• Stock grants that give you a stake in Epic’s success.

Work environment

Our uniquely themed campus is designed to enhance productivity in offices, conference rooms, or comfortable lounge areas with fireplaces. Madison, WI, is a vibrant city surrounded by water, recognized as the second fastest-growing tech market in the U.S. It’s home to the state capital and the University of Wisconsin, and has earned accolades such as the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third-best metro for young professionals (Forbes Advisor).