Entry-Level Trainer

About the role

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, and you get to shape their experience as they transition to Epic and assist them in saving lives. Aside from your interaction with physicians and other care providers, you will be involved in the training process from start to finish from instructional design to the development of training materials and scenarios that you'll be delivering. Outside of the classroom, trainers work in tight-knit teams to design workflow-based training content, work directly with organizations to help develop their training, and even get involved in projects to make our software more intuitive.

Responsibilities

• Lead in-person and virtual training sessions for healthcare professionals and internal staff
• Serve as the first point of contact for staff and users during their transition to Epic
• Participate in instructional design and develop training materials and scenarios
• Collaborate with teams to design workflow-based training content
• Work directly with organizations to develop their training programs
• Contribute to projects aimed at improving software intuitiveness

Requirements

• Bachelor’s degree or greater (any major)
• Eligible to work in the United States without visa sponsorship
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Qualifications

• Prior education, teaching, or performance experience preferred
• History of academic and professional success

Benefits

• Comprehensive benefits to support health and well-being
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants providing a stake in Epic’s success
• Four-week sabbatical after five years of service

Location & Culture

Live affordably in Madison, Wisconsin—ranked the second fastest-growing market for tech talent in the United States. Madison is home to the state capital and the University of Wisconsin, surrounded by water and recognized as the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third-best metro for young professionals (Forbes Advisor).

Epic’s uniquely themed campus is designed to enhance productivity, featuring restaurant-quality meals for a few dollars, prepared by culinary talent from around the country. Staff have pursued adventures worldwide, from kayaking in Patagonia to attending concerts in Ireland and running marathons in Antarctica.