Entry-Level Trainer

About the role

As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, and you get to shape their experience as they transition to Epic and assist them in saving lives. Aside from your interaction with physicians and other care providers, you will be involved in the training process from start to finish—from instructional design to the development of training materials and scenarios that you'll be delivering. Outside of the classroom, trainers work in tight-knit teams to design workflow-based training content, work directly with organizations to help develop their training, and even get involved in projects to make our software more intuitive.

Responsibilities

• Design and deliver in-person and virtual training sessions for healthcare professionals and internal staff
• Serve as the first point of contact for staff and users during their transition to Epic
• Develop training materials and scenarios from instructional design through delivery
• Collaborate with teams to create workflow-based training content
• Partner with organizations to support their training initiatives
• Contribute to projects aimed at improving software intuitiveness

Requirements

• Bachelor’s degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• History of academic and professional success
• Willingness to travel 25–60% of working days, with a typical month including 1–2 trips lasting 2–4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Benefits

• Restaurant-quality meals prepared by culinary talent from around the country, available at low cost
• Comprehensive benefits package focused on health and well-being
• Merit-based compensation that reflects the impact of your work on the company and customers
• Annual raises and performance-based bonuses
• Stock grants that increase your stake in Epic’s success
• Four-week sabbatical after five years of service

Location and community

This position is based on our campus in Madison, Wisconsin, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Madison is the second-fastest-growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. The city is surrounded by water and has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third-best metro in the US for young professionals (Forbes Advisor).