Entry-Level Trainer

About the role

As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, and you get to shape their experience as they transition to Epic and assist them in saving lives. Aside from your interaction with physicians and other care providers, you will be involved in the training process from start to finish from instructional design to the development of training materials and scenarios that you'll be delivering. Outside of the classroom, trainers work in tight-knit teams to design workflow-based training content, work directly with organizations to help develop their training, and even get involved in projects to make our software more intuitive.

Responsibilities

• Lead in-person and virtual training sessions for physicians, nurses, and other healthcare users
• Serve as the first point of contact for staff and users during their transition to Epic
• Shape user experience and assist in saving lives through training
• Participate in instructional design and development of training materials and scenarios
• Collaborate in tight-knit teams to design workflow-based training content
• Work directly with organizations to help develop their training programs
• Contribute to projects aimed at making Epic software more intuitive

Requirements

• Bachelor's degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• A history of academic and professional success
• Willingness to travel 25-60% of working days, with a typical month including 1-2 trips lasting 2-4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Benefits

• Comprehensive benefits to support health and happiness
• Merit-based compensation reflecting the impact of your work
• Annual raises and bonuses
• Stock grants providing a stake in the success of Epic and its customers

Location

This position is based on our campus in Madison, WI, and requires relocation to the area. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).